I oversaw sales and customer service for over 150 performances and events at a 240-seat theater in Washington, DC. While managing box office operations and an annual subscription campaign, I increased attendance and sales, exceeding annual revenue targets. I gathered and distilled web, financial, and customer data into actionable findings. I created print and digital materials for internal and external audiences. I hired, trained, and supervised a team of 10+ part-time staff members and 250 volunteers.
